Reporting an insurance claim

Client service is our highest priority at MacDonald-Gill Insurance.  If you find yourself in the unfortunate situation of needing to make a claim, we can help.

Our insurance experts are highly trained and work closely with our insurance companies to respond promptly to claims notifications. They will take all the necessary information and give you any assistance you may require.

  • For ICBC claims please call dial a claim at 604 520 8222 or toll-free at 1 800 910 4222. You can also report claims online at
  • CNS home insurance customers can call CNS direct for faster claims reporting service. CNS Claims 24 hrs 1 888 267 6766
  • Wawanesa home insurance clients can contact us during business hours or if necessary. Wawanesa’s after hours emergency number is 604 643 8933.
  • For all other products and services please contact us directly for claims reporting.

Whether you report your claim directly to the insurance company or through us we are committed to ensuring your claims experience goes smoothly. We are here to assist you at any time during the claims process.

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